A SYSTEMATIC REVIEW REFLECTING ORGANIZATIONAL INJUSTICE AND EMPLOYEES' WORKPLACE DEVIANCE: UNLOCKING THE INFLUENCE OF EMOTIONAL EXHAUSTION

Abstract

Deviant workplace behaviors (DWBs) are the most expensive
phenomenon for organizations these days as they are costing them billions of
dollars annually. Several researchers have realized the significance of the
construct perceived organizational justice, in the form of distributive, procedural,
interpersonal, and informational justice as a strong predictor of Deviant
workplace behaviors (DWBs) like organizational deviance and interpersonal
deviance. However, very little focus is laid on the variables which are playing an
integral role in the form of mediator or moderator between this relationship of
Organization Justice and DWBs. Thus, the purpose of this systematic review was
to collect evidence for the existence of relationship of several DWBs with
perceived organizational justice in the presence of mediating variable i.e.,
emotional exhaustion in the light of previous literature available. So far, very
little research has been conducted on this unique relationship. This paper has
tried to do a detailed systematic review of the relationships between organization
justice, DWB’s, and emotional exhaustion. The research study explored the results
that organization justice was negatively related to dimensions of DWB/s.
whereas; emotional exhaustion was undesirably related to Organizational justice
and desirably related to DWB dimensions, respectively. Thus, findings of this
study, with the help of literature, supports the claim that emotional exhaustion
completely mediates the relationship between perceived organizational justice
and deviant workplace behaviors (DWB’s).